Shipping Policy
At The Fragrance Society, we proudly ship premium fragrance brands nationwide across Australia, ensuring your purchase arrives safely and as promptly as possible.
Delivery Timeframes
Australia
Delivery timeframes are estimates only and may vary depending on your location, courier networks, and seasonal demand. Business days exclude weekends and public holidays.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Prices are displayed in your local currency according to the country selected at checkout.
Where a shipping price is displayed on a product page, it represents the starting price in Australian Dollars (AUD).
Order Processing
Orders are typically processed within 1–2 business days after payment has been received and confirmed.
Once your order has been dispatched, you’ll receive a shipping confirmation email containing your tracking details so you can monitor your delivery.
Shipping Destinations
We currently ship to addresses within Australia.
At this time, we do not offer shipping to destinations outside this country.
Delays
While we work closely with our delivery partners to ensure timely delivery, occasional delays may occur due to factors outside our control, including severe weather, courier disruptions, or periods of exceptionally high demand.
If your order is taking longer than expected to arrive, please don’t hesitate to contact us and we’ll be happy to assist.
Need Assistance?
If you have any questions about your order, shipping, or delivery timeframes, our team is here to help.
Please contact us via the Contact Us page, our website live chat, or email us at hello@thefragrancesociety.com.au.
